Importeret fra Japan butik
Ubuy arbejder hårdt for at beskytte din sikkerhed og dit privatliv. Vores avancerede betalingssikkerhedssystem sikrer fortrolighed ved at kryptere dine oplysninger under transmission ved hjælp af AES (Advanced Encryption Standards) og SSL (Secure Socket Layer) protokoller. Dine betalingsoplysninger er 100% sikre, da vi ikke deler dine betalingsoplysninger med tredjepartssælgere.
企業能力の根幹をなすCRMの、まさに決定版となる1冊である。
| Publisher | u6771u6d0bu7d4cu6e08u65b0u5831u793e (July 1, 2001) |
| Publication date | July 1, 2001 |
| Language | Japanese |
| Tankobon Hardcover | 389 pages |
| ISBN-10 | 4492554297 |
| ISBN-13 | 978-4492554296 |
| Item Weight | 1.5 lbs (680 grams) |
Ideal for small to medium business owners looking to improve customer interactions and retain loyal clients effectively.
Sales professionals can benefit from insights on managing customer relationships and increasing sales productivity through CRM strategies.
Marketing teams will find value in understanding customer behaviors and segmentation for tailored marketing campaigns using CRM insights.
Individuals seeking basic customer contact management may find it overly complex compared to simpler tools available.
CRM― customers are there Best solution Tankobon Hardcover – July 1, 2001
**** The book "CRM―Best Solution" offers readers a profound exploration of customer relationship management beyond mere IT implementation, positioning it as a strategic approach to restructuring relationships with customers. It emphasizes the critical importance of turning customer data into meaningful insights and propagating a CRM-oriented mindset throughout the organization. Despite being initially published in 2001, the concepts presented remain relevant, highlighting a gap between what is ideal in CRM practices and the actual implementation in many organizations. The author outlines a model Consisting of four layers: customer strategy, customer insights, business processes, and solutions. This structured framework is insightful, yet it's noted that very few companies successfully implement such strategic layers. The book stresses the foundational knowledge necessary for effective CRM practices, providing questions for readers to assess their own CRM readiness. It becomes evident that many businesses struggle with basic customer knowledge, indicating a need for improved CRM strategies. One of the standout features is the author's candid acknowledgment of the practical challenges that arise when implementing CRM strategies, including internal resistance and motivation issues. This realism is appreciated by readers who have faced similar obstacles in their professional journeys. Additionally, the text discusses the Pros and Cons of IT solutions in CRM, providing a balanced view that recognizes both capabilities and limitations. Readers across various levels of understanding find the book beneficial, although some note that it can be challenging at times. While it serves as a rich resource for practitioners in CRM and business management, it also provides foundational insights for those new to the field. Many have expressed regret for not having encountered this book earlier in their careers, recognizing its potential to streamline their understanding and application of CRM principles. Overall, this book has been praised for its depth, practical insights, and timeless relevance–making it a valuable read, especially for executives and aspiring leaders in the business world. **
Del dine tanker med andre kunder
“Easy to use and always helpful and sorts any issues I've had past and present”
“I always receive support when I engage customer service. Overall my experience with UBUY has been top notch. Keep up the good work.”
“The delivery was fast and the product came undamaged and authentic.”
“Ubuy is extremely efficient and to order online is an easy process. The verity of products to buy is really unlimited! My order was urgent and I got it on time. The products are great! Thank you Ubuy!”
“Fast, convenient and cheap. Great store!”
Ikke tilgængelig i øjeblikket.
We don't know when or if this item will be back in stock.
Dette produkt er ikke begrænset i mit land. (Klik venligst på linket ovenfor, hvis dette produkt ikke er begrænset i dit land, så vil vores team gennemgå det og godkende det.)
PCI DSS-kompatibel og ISO 27001:2022-certificeret, med krypteret betaling og fuld køberbeskyttelse på hver ordre
Oplev bekymringsfri shopping med 100 % originale produkter, PCI DSS-kompatibel betalingssikkerhed, ISO 27001-certificeret databeskyttelse, den hurtigste grænseoverskridende levering, gratis returnering* og sikker emballage på hver ordre.
